Refund Policy

Final date to return books for a full refund for 2013 Spring:

2013 Spring Refund Policy
All returns and/or exchanges for textbooks purchased will have to meet all of the following return requirements:

Verification of current schedule due to drop/add or withdraw by providing documentation
Current semester original cash register receipt
Books sold as NEW must be in absolutely new condition when returned
Shrink-wrapped books or packages must be returned unopened (*see below)
Used books must be in resalable condition
"Optional" book returns require a current register receipt, no drop slip needed
E-Books are not returnable once they have been activated
Used textbooks are sold 'AS IS'
Software included with used textbooks is not guaranteed
Books with publisher defects will be replaced, you must have your receipt
Rental books follow the same refund deadline and guidelines as purchased books
All returns subject to management approval
Books purchased after the above dates are not returnable
All refunds subject to management approval. Refunds cannot be guaranteed.
Books purchased after Sept. 8, 2012 are not returnable.

Do not mark in your books until you are sure that you will keep them. Refunds cannot be issued if the books are damaged, covers bent or written in.

*Shrink-wrapped books returned open-unwrapped will be charged a 5% restocking fee.

Refund Methods
Refunds will be issued according the method of payment:

Contact:
See a member of the bookstore staff or the bookstore manager if you have additional questions concerning textbook refunds.